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About Criterion Brock
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Criterion Brock recycles more material than any other West Coast flooring installer. |
Criterion Brock is the largest and highest rated multi-family floor-covering business in the West!
The company was founded in 1982 by a flooring installer and on-site property manager in a garage in Portland, Oregon. From the start, the focus was on excellent customer service. This approach has been and continues to be highly successful. From this modest but focused beginning, Criterion Brock has grown and flourished into a company with ten strategic locations covering the western states.
Since 1989, Criterion Brock has utilized state-of-the-art computer systems that manage apartment workorders, unit measurements, inventory, and specialized invoicing.
Based on our commitment and success in delivering exceptional service and exceeding customer expectations, Criterion Brock has continued to grow and add additional locations.
Providing the Best Service
The best people providing the Best Service…
- We arrive on time so that you don’t have to wait.
- Our installers make it a point to take care of all the details. We vacuum after every installation job so that you can show the unit right away.
- Our crews are experienced in doing occupied units so your tenants are not inconvenienced.
- Any issues are promptly addressed.
When you do business with us, we worry so you don’t have to worry.
Specializing in Multi-Family
We built our business with you in mind…
- Ordering is easy - we understand your needs and can reliably deliver from our professionally managed inventory of carpet and vinyl products.
- We are quick and responsive, guaranteeing that your units will be done right and ready to turn on your tight schedule.
- Clear, consistent and honest invoicing for all your property locations.
- All our measures are exact and consistent, and the invoice always matches the installation.
- With our special historical reports, Criterion Brock helps you track replacements by unit, installation expenses, quantities, carpet life cycles, etc.
Whether you manage a host of properties in different areas or several units, Criterion Brock's value and service will help you achieve your property management objectives.
The Largest and Best in the West
Our dedication to service for the multi-family industry is unmatched – Criterion Brock installs more flooring in the Western United States than anyone else.
- Criterion Brock has a comprehensive staff of experts at all levels. You are able to draw upon ten branches serving the West; we deliver both the expertise and resources to any situation.
- We emphasize service and customer satisfaction at all levels: not only the floor covering installers, sales representatives, and project managers but also credit, invoicing and purchasing as well.
- Customers appreciate our coordinated purchasing and inventory management system, which assures a reliable supply of appropriate inventory in conjunction with our significant procurement volume.
- We stock dye-lot matched carpet and have current inventory of the products and colors that you want, and can deliver on your special needs.
Your success is our commitment; our goal is to exceed your expectations.
When you’ve already got enough to do, Contact Criterion Brock to get the job done right!